Shipping

Shipping Policy

Due to the high cost of shipping there is a tiered shipping fee schedule in place for orders being delivered within Ontario:

$0.00 - $39.99 before tax = $12.99 Shipping

$40.00 - $79.99 before tax = $8.99 Shipping

above $80.00 before tax = Free Shipping

We know this sounds like a bad thing, but this standard rate means that we don't inflate the prices of our products just to help offset shipping costs! 

Outside of Ontario there is a $19.99 shipping fee. Pick up from Toronto can be arranged from the Liberty Village area - use the discount code PICKMEUP to have the shipping fee removed if you wish to pick up your items.

All orders are processed in 2-5 business days. Orders are not shipped or delivered on weekends or holidays. Orders containing refrigerated items such as cheese products will only be shipped Monday through Wednesday to ensure that they do not get stuck in transit over the weekend. Vegan Market is not responsible for any deterioration of products due to delays in shipping or lost packages

Delivery time will vary based on delivery address location and delivery vendor scheduling. If our delivery service is experiencing a high volume of shipping requests, such as during holidays, shipments may be delayed. Vegan Market is not responsible for lost or stolen packages. 

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Please view our Return Policy here